This whole experience with Zook has been easy. Allan was quick to get ahold of the shop and within two weeks the shop sent out Stephen who fixed everything to our satisfaction. Once we were able to get in and check it out, we noticed some things that needed to be addressed. Once it arrived the young men who were there to set it work 12-hour days and within two weeks they had finished setting it. Allan helped us with what we needed to have done before the cabin arrived on site. Ammon and his crew there were very welcoming and also answered all of our questions. He even set it up so that we could go and visit the shop where it was being built. Allan helped us with the custom options we wanted and continued to answer every question quickly. We were very impressed with it and at that point decided to move forward with our cabin. They had nothing but positive things to say about Allan and Zook Cabins. They graciously allowed us to come and see it firsthand. We lived in Georgia and Allan put us in touch with a couple who were having a cabin set. Since the cabins were built offsite and everything was done online, we wanted to visit one to see if it was something we would be interested in having. He answered every question quickly and thoroughly. Allan Fisher responded in less than 24 hours and throughout the weekend we exchanged a half dozen emails. I emailed them on a Thursday evening to gather some information. We were wanting a cabin on our family property in Kentucky. From the very beginning, we have had excellent communication with them. If you are looking for a cabin my husband and I would highly recommend Zook Cabins to build it. Thank you to everyone who helped get us our cabin. Zook cabins and Cozy Cabins are a first class business in a world that doesn't see much first class work and service and performance. There was a lovely gift package waiting for us in the cabin. We would order another one with absolutely full confidence if we needed another. We are just delighted with our Zook Musketeer cabin. He answered my calls, texts, or emails so promptly. It takes a lot of phone calls and emails, even after our visit to the showroom to work out all the details. Our salesman Matt is so knowledgeable and so patient. Anyone looking at the "extras" would be very well served to include the island. I ordered the kitchen island and it's such a great addition. Everyone who has visited us are just amazed at how the cabin is built and how much is included. We just can't say enough about the quality of the cabin and the people who build them. They consulted with us all throughout the set. Our set crew, Marcus and his men, were the hardest working men we've ever seen. We are working to finish the full basement under the cabin and we will send pictures when we are further along. It's so rare to see how much attention is given to every detail. The quality of the workmanship is outstanding. We picked our cabin finishes with Matt and the cabin turned out even better than we imagined. Our Musketeer cabin was delivered by men who did an excellent job.
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